The communications center is the nerve center of the emergency services provided for the residents of Nichols Hills. The communications officers answer all emergency calls (911) for the Fire Department, after hours call for Public Works (water/sewer), and all calls for the Police Department.
The primary duty of the communications officer is to dispatch necessary emergency personnel to a requested location. The communications officers also receive information for house checks and extra patrol requests.
They also operate the Oklahoma Law-Enforcement Teletype and National Law-Enforcement Teletype equipment. This equipment allows Patrol Officers almost instantaneous criminal warrants checks, stolen property checks, and other information. The teletype connects the police department to virtually any other law enforcement agency nationwide, and some international agencies.